These Terms of Service ("Terms") govern access to and use of the software, dashboard, AI assistant, and related services (the "Service") provided by Oluri AI LLC ("Oluri," "we," "us"). By accessing or using the Service, or by authorizing Oluri to connect to your systems, you ("Client," "you") agree to these Terms. If you are agreeing on behalf of a company, you represent that you are authorized to bind that company.
Oluri provides private, on-premise AI automation and operations software for businesses, including an operations dashboard and an AI assistant that work with data the Client connects or provides — such as QuickBooks Online accounting data, email, inventory, and sales records. Specific features, scope, and fees are as described in the applicable order, proposal, or written agreement between you and Oluri (an "Order"). Where an Order conflicts with these Terms, the Order controls.
You are responsible for the accounts and credentials used to access the Service and for activity under them. You agree to use the Service only for your lawful, internal business purposes, and not to: (a) attempt to access another Client's data; (b) reverse engineer, resell, or sublicense the Service except as permitted in an Order; (c) interfere with or compromise the integrity or security of the Service; or (d) use the Service to violate any law or third-party rights.
As between the parties, you own all data you connect to or that is generated from your business records ("Client Data"). You grant Oluri a limited license to access, process, store, and display Client Data solely to provide and support the Service for you. Oluri does not sell Client Data and does not use one Client's data for the benefit of another. Our handling of Client Data is described in our Privacy Policy.
The Service can connect to third-party platforms, including QuickBooks Online, at your direction and with your authorization. Your use of those platforms remains governed by their own terms (including the agreements between you and Intuit). You are responsible for maintaining your QuickBooks subscription and for the accuracy of the data in it. You may disconnect any third-party connection at any time; doing so may limit related features.
The Service uses AI to summarize information, answer questions, and draft documents. AI output is provided to assist your team and may contain errors or omissions. It is not professional, financial, accounting, tax, or legal advice. You are responsible for reviewing and verifying any output before relying on or acting on it, including any drafted quote, message, invoice, or figure. Oluri is not liable for decisions made based on AI output.
Fees, billing frequency, and payment terms are set out in your Order. Except as required by law or stated in an Order, fees are non-refundable. Oluri will provide reasonable notice of any change to recurring fees.
Each party may receive non-public information of the other. Each party agrees to protect the other's confidential information with reasonable care and to use it only to perform under these Terms. Client Data is treated as your confidential information.
The Service is provided "as is" and "as available." To the maximum extent permitted by law, Oluri disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Oluri does not warrant that the Service will be uninterrupted, error-free, or that AI output will be accurate or complete.
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising out of or related to the Service. Oluri's total aggregate liability arising out of or related to these Terms will not exceed the fees paid by you to Oluri for the Service in the twelve (12) months preceding the event giving rise to the claim.
These Terms apply for as long as you use the Service or as stated in your Order. Either party may terminate as provided in the Order, or for the other party's material breach not cured within a reasonable period after notice. On termination, your right to use the Service ends, and Oluri will delete or return Client Data as described in the Privacy Policy. Disconnecting QuickBooks ends Oluri's access to that account.
You agree to indemnify and hold Oluri harmless from claims arising out of your Client Data or your use of the Service in violation of these Terms or applicable law, except to the extent caused by Oluri's gross negligence or willful misconduct.
These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules. The state and federal courts located in Tennessee will have exclusive jurisdiction over disputes arising out of these Terms, and the parties consent to that jurisdiction.
We may update these Terms as the Service evolves or as required by law. Material changes will be reflected by updating the "Last updated" date and, where appropriate, by notifying you directly. Continued use of the Service after an update constitutes acceptance of the revised Terms.
Oluri AI LLC · tyler@oluriai.com · Nashville, Tennessee, USA