These Terms of Service (the "Terms") constitute a binding agreement between you ("you," "your," or "User") and Oluri AI LLC, a Tennessee limited liability company with a principal place of business at 370 Mallory Station Road, Suite 503, Franklin, Tennessee 37067 ("Oluri," "we," "us," or "our"), governing your access to and use of the Oluri website at oluriai.com (the "Website"), the Oluri iMessage, SMS, and other messaging interfaces, the Oluri software applications, the Oluri application programming interfaces, and all related products, features, services, content, and functionality (collectively, the "Service").
You accept these Terms by: (a) clicking a button or checking a box indicating acceptance; (b) creating an Account; (c) providing your mobile telephone number or email address to Oluri; (d) sending a message to Oluri; or (e) otherwise accessing or using the Service.
2.1 "Account" means a registered User account with the Service.
2.2 "Authority Contract" means the permission scope and policy settings you have authorized within the Service, specifying which actions Oluri may take on your behalf and under what conditions.
2.3 "Browser Agent" means the automated software component of the Service that navigates third-party websites on your behalf to execute Tasks.
2.4 "Connected Account" means any third-party account you authorize the Service to access through OAuth or similar mechanisms.
2.5 "Content" means any information, data, text, graphics, images, messages, or other material generated or transmitted through the Service.
2.6 "Fees" means the subscription fees, transaction fees, service fees, and other charges associated with your use of the Service.
2.7 "Intellectual Property Rights" means all intellectual property rights, including without limitation copyrights, trademarks, service marks, trade secrets, know-how, patents, patent applications, moral rights, contract rights, and other proprietary rights.
2.8 "Output" means any response, recommendation, draft communication, plan, or other material generated by the Service in response to your input.
2.9 "Subscription" means a recurring paid plan providing access to the Service.
2.10 "Task" means any action you instruct the Service to perform, including but not limited to sending messages, scheduling events, making purchases, paying bills, drafting documents, and navigating websites.
2.11 "Third-Party Service" means any website, application, product, or service operated by a party other than Oluri.
2.12 "User Content" means any Content you provide, input, upload, or transmit to or through the Service.
2.13 "Vault" means the encrypted credential and payment instrument storage feature of the Service, locked behind a User-chosen PIN that Oluri does not retain and cannot recover.
2.14 "Service Fee" means the fee Oluri charges through Stripe for each Tier 1 Merchant purchase Oluri executes on your behalf, calculated as five percent (5%) of the post-promotion retail price of the item line (excluding tax and shipping), subject to the minimum set forth in Section 7.3. The Service Fee is non-refundable.
2.15 "Tier 1 Merchant" means a merchant for which the Browser Agent is authorized to place orders directly on your behalf, using a payment card you have saved on the merchant's account. The current Tier 1 list is published in the Service and may be updated by Oluri with notice.
2.16 "Tier 2 Merchant" or "Hand-Back Purchase" means a merchant or transaction type for which the Browser Agent does not place the order itself, but instead prepares a checkout link or session that you tap to complete in your own browser using your own payment method. Tier 2 transactions carry no Service Fee.
2.17 "Confidential Compute Mode" means the cryptographically attested execution environment in which the Service's artificial intelligence models run, on dedicated hardware operated by Oluri, as further described in Section 5.6.
3.1 Age. You must be at least eighteen (18) years of age, or at least thirteen (13) years of age with the verifiable consent of a parent or legal guardian, to access or use the Service. If you are under eighteen (18), additional protections apply under state minor-privacy statutes, and certain features (including the Vault, Browser-Executed Purchases, and Connected Accounts that store payment methods) are not available to you.
3.2 Capacity. You represent and warrant that you have the legal capacity to enter into these Terms and that, if you are entering into these Terms on behalf of a household or other entity, you have the authority to bind that household or entity.
3.3 Jurisdiction. The Service is offered in the United States. If you access the Service from another jurisdiction, you do so at your own initiative and are responsible for compliance with local laws.
3.4 Sanctions. You represent and warrant that you are not located in, ordinarily resident in, or a national of any jurisdiction subject to comprehensive United States sanctions, and that you are not identified on any United States government list of prohibited or restricted persons, including the Specially Designated Nationals List maintained by the Office of Foreign Assets Control.
4.1 Registration. To access most features of the Service, you must create an Account and provide accurate and complete information. You are responsible for maintaining the accuracy of your Account information.
4.2 Credentials. You are responsible for maintaining the confidentiality of your Account credentials, including your password, Vault PIN, and any authentication devices. You must immediately notify Oluri of any unauthorized use of your Account or any other breach of security at hi@oluriai.com.
4.3 Liability for Activity. You are responsible for all activities that occur under your Account, whether or not you have authorized them, except to the extent such activities result from Oluri's failure to provide commercially reasonable security.
4.4 One Account per User. You may not create more than one Account, create an Account on behalf of another person without authorization, or transfer your Account to another person.
4.5 Vault PIN. The Vault PIN is required to decrypt credentials and payment instruments stored in the Vault. Oluri does not retain your Vault PIN and cannot recover Vault contents if the PIN is lost. You are solely responsible for remembering or securely storing your Vault PIN.
4.6 Accurate Contact Information. You are responsible for maintaining current and accurate contact information (including mobile telephone number and email address) in your Account. Notices, legal communications, and transactional messages will be sent to the contact information on file and will be deemed received upon transmission.
Oluri provides an artificial intelligence-powered personal assistant accessed through iMessage, SMS, and the Website. The Service processes your messages, maintains a persistent knowledge graph of information you provide or that is inferred from your interactions, executes Tasks on your behalf across integrated Third-Party Services, and responds in natural language.
We may modify, suspend, or discontinue the Service, any feature of the Service, or any Third-Party Service integration at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Service.
The Service is provided on a best-efforts basis. We do not warrant that the Service will be uninterrupted, error-free, secure, or available at any particular time or location.
Oluri may impose reasonable rate limits on the number of messages, Tasks, API calls, or other interactions you can initiate in a given period. Such limits are intended to ensure equitable access and prevent abuse. Oluri may adjust these limits at any time.
The artificial intelligence models that power the Service run on dedicated hardware owned or leased by Oluri and operated in a confidential-compute mode that produces a cryptographically attested execution environment. Your User Content and knowledge graph are processed within that environment. Oluri does not route User Content through general-purpose third-party cloud AI providers (for example, OpenAI, Anthropic, or Google Gemini) for inference. This architectural choice is described in more detail in our Privacy Policy.
The artificial intelligence models that generate Outputs are trained by Oluri on synthetic personas and curated reference material. Your messages, conversations, knowledge-graph entries, and other User Content are not used to train or fine-tune any Oluri model, are not pooled across Users, and are not shared with any third-party model provider for training purposes.
The Service includes architectural safeguards designed to keep Outputs and automated actions within appropriate professional boundaries. These include refusal to draft communications to a person you have designated as opposing counsel or an opposing party in a legal matter, refusal to delete documents you have flagged as subject to a litigation hold, deferral to a licensed professional (physician, attorney, CPA, CFP, or licensed therapist) for high-stakes medical, legal, tax, or mental-health questions, and PIN-gated confirmation of high-stakes Tasks. These safeguards reduce, but do not eliminate, the risk of harmful or inappropriate Outputs. They are not a substitute for the professional-advice disclaimers set forth in Section 15.
As of the effective date of these Terms, the Service is offered for a Subscription fee of twenty United States dollars (USD $20.00) per calendar month, charged monthly in advance to the payment method on file. Subscription fees, billing intervals, and included features are also disclosed at the point of purchase and may be modified with notice as described in Section 6.4. The Service Fee for Tier 1 Merchant purchases (described in Section 7) is in addition to, and independent of, the Subscription fee.
New Users are offered a seven (7) day free trial of the Subscription. If you do not cancel before the end of the trial, you will be automatically enrolled in the paid Subscription at the then-current rate and your payment method on file will be charged. Free trials are limited to one per User and one per household unless otherwise expressly offered. You may cancel at any time during the free trial through any of the cancellation methods set forth in Section 6.3(b); no charge will be assessed if you cancel before the trial ends. Oluri will send an electronic reminder before the trial converts to a paid Subscription.
(a) Express consent to recurring charges. By providing a payment method and starting a Subscription (or letting a free trial convert), you expressly consent to a recurring monthly charge of the disclosed Subscription fee to that payment method, on a recurring basis, until you cancel. The Subscription will automatically renew at the end of each billing cycle at the then-current rate.
(b) Cancellation is easy and same-medium. Consistent with the United States Federal Trade Commission Negative Option Rule and the California Automatic Renewal Law (Bus. & Prof. Code §§ 17600 et seq.), Oluri provides a mechanism to cancel that is at least as easy as the mechanism by which you enrolled. You may cancel at any time by: (i) using the self-service billing controls Oluri provides through the Service or its third-party billing portal; or (ii) emailing hi@oluriai.com from the email address on your Account. No phone call required, no retention script, no manual processing delay. Cancellation takes effect at the end of the then-current billing cycle; you will retain access through the paid period and will not be charged for the next cycle.
(c) Notifications. Oluri will send an electronic acknowledgment of your enrollment and of any cancellation. You will also receive renewal reminders to the extent required by applicable Automatic Renewal Law in your state.
We may change Subscription fees with at least thirty (30) days' advance notice sent to the email address on your Account. Fee changes will take effect at the start of the next billing cycle following notice. Continued use of the Service after a fee change constitutes acceptance.
Fees are exclusive of taxes. You are responsible for any applicable sales, use, value-added, withholding, or similar taxes, other than taxes imposed on Oluri's net income.
Except where required by applicable law, Subscription Fees are non-refundable once charged. We may issue Subscription refunds in our sole discretion. Refunds, when issued, will be credited to the original payment method. The Service Fee charged on Tier 1 Merchant purchases (Section 7.3) is non-refundable in all circumstances, including merchant returns, order cancellations, partial fulfillment, and out-of-stock substitutions.
If a payment fails, we may suspend or terminate your Account after reasonable notice. You remain responsible for all amounts owed, plus any costs of collection (including reasonable attorneys' fees) to the extent permitted by law.
Initiating a chargeback for a valid Fee (including any Service Fee charged on a Tier 1 Merchant purchase that you authorized via PIN) without first attempting to resolve the matter with Oluri is a material breach of these Terms and may result in termination of your Account, denial of further service, and collection of outstanding amounts, including reasonable attorneys' fees and chargeback-processing costs to the extent permitted by law.
Promotional codes, referral credits, and similar offers are subject to the terms of the specific offer and may be modified or revoked at Oluri's discretion. Promotional credits have no cash value and are not redeemable for money.
You may instruct the Service to purchase products from third-party merchants. The Service supports two purchase modes:
(a) Tier 1 Merchant (Browser Agent places the order). The Browser Agent logs into your account at the merchant (using credentials you have provided through the Vault), adds the item to your cart, applies your saved shipping address, and reads the merchant's total back to you. When you confirm by entering your Vault PIN, the Browser Agent places the order using a payment card you have saved on the merchant's account. The merchant charges your card directly. Oluri does not move money for the merchant total and is not the purchaser of record. Oluri separately charges the Service Fee through Stripe, as described in Section 7.3.
(b) Tier 2 Merchant or Hand-Back Purchase (you tap a link). For merchants where the Browser Agent does not place the order directly (including, as of the effective date of these Terms, Target, Best Buy, and Apple, and any other merchants Oluri designates), the Service prepares a checkout link or session and sends it to you. You complete the purchase yourself in your own browser using your own payment method. Hand-Back Purchases carry no Service Fee.
When the Browser Agent executes a Tier 1 Merchant purchase on your behalf, Oluri acts as your shopping agent solely for the limited purpose of selecting the item, applying shipping, and submitting the order. You are at all times the principal, the purchaser, the buyer of record, and the cardholder of record. The contract of sale for the underlying product or service is between you and the merchant. Oluri is not a reseller, distributor, retailer, or seller of the products or services purchased; does not take title to merchandise; does not hold inventory; does not handle returns; and does not guarantee merchant performance.
Oluri is not a bank, is not a money transmitter, does not hold customer funds, and does not operate a stored-value, prepaid-access, or wallet product.
(a) Calculation. For each Tier 1 Merchant purchase Oluri executes on your behalf, Oluri charges a Service Fee equal to five percent (5%) of the post-promotion retail price of the item line, exclusive of tax and shipping. A minimum Service Fee of fifty United States cents (USD $0.50) applies per order.
(b) Separate Charge. The Service Fee is charged through Stripe as a transaction separate from the merchant's charge for the item itself. You will see two distinct charges on your card statement: one from the merchant for the merchant total, and one from Oluri (or Oluri's merchant descriptor) for the Service Fee.
(c) Non-Refundable. The Service Fee is non-refundable in all circumstances, including but not limited to merchant returns, order cancellations after Oluri has placed the order, partial fulfillment, out-of-stock substitutions, price drops, promotional adjustments, address changes after order placement, and shipping carrier failures. The Service Fee compensates Oluri for the act of executing the order. It is independent of, and does not entitle Oluri to participate in, any refund, exchange, or adjustment between you and the merchant.
(d) No Fee on Hand-Back Purchases. No Service Fee applies to Tier 2 Merchant or Hand-Back Purchases, in which you complete the checkout yourself.
Before placing any Tier 1 Merchant purchase, Oluri will surface to you: (a) the product description and merchant; (b) the post-promotion price the merchant will charge; (c) the Service Fee Oluri will charge; (d) the total of the two charges; (e) the last four digits of the merchant-saved payment card that will be charged for the merchant total; and (f) the shipping address. You must explicitly confirm by sending your Vault PIN. Authorizations, including the values surfaced and your PIN-confirmation event, are recorded for audit, dispute, and chargeback-response purposes.
You may not instruct the Browser Agent to purchase: (a) firearms, ammunition, or weapons; (b) controlled substances or prescription drugs outside lawful channels; (c) tobacco, vaping, or cannabis products except where permitted by Oluri policy and applicable law; (d) alcohol, except through lawful means and with age verification at the merchant; (e) gambling products; (f) adult content or services; (g) cryptocurrency, non-fungible tokens, or digital assets; (h) gift cards, stored-value instruments, or money-transmission products; (i) items requiring an occupational or professional license to purchase; (j) counterfeit, stolen, or otherwise unlawful goods; (k) items that are illegal in the jurisdiction of purchase or delivery; or (l) any other category Oluri may from time to time designate as restricted in the Service. Oluri may refuse to execute any purchase at its sole discretion.
(a) Returns Go Through the Merchant. Because the contract of sale is between you and the merchant, any return, exchange, or merchandise refund must be requested directly from the merchant in accordance with that merchant's policies. Oluri does not handle returns and is not a party to your transaction with the merchant.
(b) Service Fee Stays. A successful return or refund from the merchant has no effect on the Service Fee, which remains non-refundable per Section 7.3(c).
(c) Order Did Not Place / Wrong Item. If the Browser Agent reported a successful order placement and the order in fact did not place at the merchant, or the wrong item was ordered as a result of Oluri's error (not a merchant substitution), email hi@oluriai.com within thirty (30) days. Verified Oluri-caused order failures will be remedied either by re-placing the correct order or, at our discretion, by refunding the associated Service Fee notwithstanding Section 7.3(c).
(d) Unauthorized Purchases. Purchases you contend you did not authorize must be reported to hi@oluriai.com within thirty (30) days of the statement date or the transaction is deemed authorized. Oluri's records of your PIN-confirmation event are admissible evidence of authorization in any subsequent dispute, including chargeback proceedings.
Filing a chargeback with your card issuer for a Service Fee charge that you authorized through PIN confirmation, without first contacting Oluri in good faith to resolve the matter, is a material breach of these Terms and may result in immediate termination of your Account, denial of further service, and recovery of the charged-back amount plus chargeback-processing costs and reasonable attorneys' fees, to the extent permitted by law. Chargebacks against the merchant for merchant-side issues should be filed with the merchant or your card issuer in accordance with normal card-network procedures and do not implicate this Section.
The Browser Agent will execute only Tasks that: (a) fall within the scope of the Authority Contract you have configured; (b) are initiated by a message you send; and (c) pass the Service's internal policy gates. High-stakes actions require additional confirmation (including PIN verification) before execution.
When the Browser Agent accesses a Third-Party Service, it does so in accordance with: (a) public-facing credentials or credentials you have provided; (b) the normal functionality of that Third-Party Service; and (c) the Third-Party Service's terms of service to the extent known. You acknowledge that some Third-Party Services prohibit automated access, and you represent that you have the right to instruct automated access on your behalf. You are responsible for ensuring your instructions to the Browser Agent comply with the terms of any Third-Party Service.
You retain full responsibility for oversight of Tasks. Oluri encourages reviewing proposed actions, configuring conservative Authority Contracts, and using the PIN verification feature for sensitive Tasks. Oluri is not liable for actions taken within the scope of the Authority Contract you configured, except to the extent caused by Oluri's gross negligence or willful misconduct.
Many Tasks performed by the Browser Agent (purchases, reservations, form submissions) are not reversible by Oluri. You are responsible for requesting reversal directly from the Third-Party Service in accordance with that service's policies.
You may not use the Browser Agent to circumvent access controls, paywalls, rate limits, anti-bot measures, or other restrictions of any Third-Party Service. You may not use the Browser Agent for competitive scraping, price manipulation, or automated bulk purchasing designed to corner inventory or resell at markup.
As between you and Oluri, you retain all ownership rights in User Content you provide.
You grant Oluri a worldwide, non-exclusive, royalty-free license to use, reproduce, process, transmit, store, display, and create derivative works of User Content solely for the purpose of providing, securing, maintaining, and operating the Service for you, including: building and updating your knowledge graph, generating Outputs in response to your inputs, executing Tasks you authorize, providing support, investigating security incidents, and complying with legal obligations.
For the avoidance of doubt, this license does not authorize Oluri to use User Content to train, fine-tune, or otherwise create or update artificial intelligence model weights, and Oluri does not do so. Operational improvements derived from User Content are limited to aggregated, de-identified telemetry of the kind described in Section 5.6 and our Privacy Policy.
This license continues for as long as your User Content remains in the Service and for a reasonable period thereafter for backup, security, and audit purposes, and will terminate upon deletion of the User Content or your Account, subject to retention required by law.
You represent and warrant that: (a) you own or have all rights necessary to provide User Content and grant the foregoing license; (b) User Content does not infringe, misappropriate, or violate any third-party right; (c) User Content complies with all applicable laws; and (d) User Content does not contain malware or other harmful code.
If you submit feedback, suggestions, or ideas about the Service ("Feedback"), you grant Oluri a perpetual, irrevocable, worldwide, royalty-free license to use Feedback for any purpose without obligation to you.
If the Service ever permits communication between Users, you understand that User communications are not reviewed, endorsed, or vetted by Oluri. Oluri is not liable for any User-to-User communication.
Subject to your compliance with these Terms, Oluri assigns to you all rights, title, and interest Oluri may have in Output generated by the Service in response to your inputs, to the extent permitted by applicable law. You are responsible for evaluating Output and for your use of Output.
Due to the nature of artificial intelligence models, Output may be similar or identical to Output generated for other Users. Oluri makes no representation that Output is unique to you, and you have no exclusive rights in Output generated by the Service.
Oluri and its licensors retain all right, title, and interest in and to the Service, including all underlying software, models, algorithms, trademarks, trade dress, logos, and documentation. Except for the limited license expressly granted to you in these Terms, no rights are granted.
"Oluri" and related marks are trademarks of Oluri. You may not use Oluri trademarks without prior written permission, except to accurately identify the Service.
Oluri respects intellectual property rights and will respond to valid notifications of alleged copyright infringement under the Digital Millennium Copyright Act (17 U.S.C. § 512). Notifications should be sent to legal@oluriai.com and must include: (a) identification of the copyrighted work; (b) identification of the allegedly infringing material; (c) your contact information; (d) a statement of good-faith belief that the use is unauthorized; (e) a statement under penalty of perjury that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner; and (f) your physical or electronic signature. Counter-notifications must include the elements required by 17 U.S.C. § 512(g)(3). Repeat infringers will have their Accounts terminated.
You agree not to, and not to permit any third party to:
11.1 Use the Service for any unlawful purpose or in violation of any applicable law, rule, or regulation;
11.2 Infringe, misappropriate, or violate any intellectual property, privacy, publicity, or other right of any person;
11.3 Impersonate any person or misrepresent your affiliation with any person;
11.4 Use the Service to generate, transmit, or disseminate content that is harassing, defamatory, threatening, discriminatory, fraudulent, obscene, sexually explicit without appropriate controls, violent, or otherwise objectionable;
11.5 Use the Service to generate, transmit, or disseminate child sexual abuse material, non-consensual intimate imagery, or any content depicting or exploiting minors;
11.6 Use the Service to generate, transmit, or disseminate content intended to incite violence, terrorism, or serious harm to any person;
11.7 Use the Service to engage in activities that would violate securities laws, anti-money-laundering laws, anti-bribery laws, or export control laws;
11.8 Probe, scan, or test the vulnerability of the Service or circumvent any security or authentication measure;
11.9 Reverse engineer, decompile, disassemble, or attempt to extract the source code, models, weights, or training data of the Service, except to the limited extent such activity is expressly permitted by applicable law notwithstanding this restriction;
11.10 Use automated means (other than the Service itself) to access the Service, scrape the Service, or extract data from the Service without our prior written consent;
11.11 Use the Service to build a competing product or service, to train a competing artificial intelligence model, or to benchmark the Service for the purpose of building a competing product;
11.12 Resell, sublicense, or make the Service available to any third party as a standalone service;
11.13 Introduce malware, viruses, worms, or other harmful code to the Service;
11.14 Interfere with or disrupt the Service, servers, or networks connected to the Service;
11.15 Use the Service to send unsolicited commercial communications in violation of the CAN-SPAM Act, the TCPA, or similar laws;
11.16 Use the Service to generate or distribute misleading political advertising, synthetic media designed to deceive, or any content impersonating a specific real person without consent;
11.17 Use the Service in connection with the operation of nuclear facilities, air traffic control, life support systems, weapons systems, or any other activity where failure of the Service could result in death, personal injury, or severe environmental damage;
11.18 Submit Protected Health Information as defined under HIPAA, Payment Card Industry account data (other than through authorized Vault functionality), or other information subject to specific regulatory regimes that the Service is not configured to handle; or
11.19 Encourage or enable any third party to do any of the foregoing.
We may suspend or terminate your Account without notice for violation of this Section 11.
The Service may integrate with, link to, or depend on Third-Party Services. Oluri does not control, endorse, or assume responsibility for any Third-Party Service.
Your use of any Third-Party Service is governed by the terms and policies of that Third-Party Service. It is your responsibility to review and comply with those terms.
The Service uses Apple's iMessage infrastructure for message delivery to eligible Apple devices. Apple, Inc. is not a sponsor of, affiliated with, or responsible for the Service. Use of iMessage is governed by Apple's own terms. Apple, Inc. is an intended third-party beneficiary of this Section 12.4 and may enforce it.
Oluri's use of information received from Google APIs (including Gmail and Google Calendar) adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Our collection, use, and disclosure of Personal Information is described in our Privacy Policy, which is incorporated by reference into these Terms.
The Service may include features designated as "beta," "early access," "preview," "experimental," or similar ("Beta Features"). Beta Features are provided on an "as is" basis, may be modified or discontinued at any time, may contain bugs or errors, and are not guaranteed to be released as part of the generally available Service.
Your use of Beta Features is subject to any additional terms presented at the point of access. You agree to provide feedback on Beta Features upon request and to maintain the confidentiality of any non-public information you learn about Beta Features.
Oluri is not a covered entity or business associate under HIPAA. The Service is not configured to store or Process Protected Health Information. You must not submit Protected Health Information through the Service.
Oluri is not a physician, psychiatrist, psychologist, therapist, dietitian, pharmacist, or other licensed health-care professional. Outputs of the Service do not constitute medical diagnosis, treatment, prescription, or psychiatric or psychological advice. You must not use the Service as a substitute for professional health-care.
Outputs concerning financial, investment, or tax matters are for informational purposes only and do not constitute financial, investment, or tax advice. Consult a qualified professional regarding your specific situation.
Outputs concerning legal matters are for informational purposes only and do not constitute legal advice. An attorney-client relationship is not formed by use of the Service.
Outputs referring to scripture, spiritual practice, or similar topics reflect the Service's general foundations and are not spiritual direction from a qualified religious leader. Consult a pastor, priest, rabbi, imam, or other qualified spiritual advisor regarding matters of faith.
You are solely responsible for evaluating Outputs and deciding whether to rely on them. You should verify important information with qualified professionals before acting on it.
You may terminate your Account at any time through the Service or by contacting hi@oluriai.com. Termination does not entitle you to a refund of prepaid Fees except where required by law.
We may suspend or terminate your Account, your access to the Service, or these Terms at any time, with or without notice, for any reason, including: (a) violation of these Terms; (b) failure to pay Fees; (c) extended inactivity; (d) a request by a law enforcement or government authority; (e) discontinuation of the Service; (f) unexpected technical issues; (g) reasonably suspected fraud or abuse; or (h) any other legitimate business reason.
Upon termination: (a) your right to access and use the Service ceases immediately; (b) we will delete or de-identify your Personal Information in accordance with the Privacy Policy; (c) you remain liable for all outstanding Fees, including any unpaid Service Fee charges for Tier 1 Merchant purchases you authorized prior to termination; and (d) Sections that by their nature should survive termination (including 2, 7.2, 7.3, 7.6, 7.7, 9.2, 9.4, 10, 11, 13, 15, 17, 18, 19, 20, 21, and 23) will survive.
You may export a copy of your Personal Information before termination by using the export functionality in the Service or by emailing privacy@oluriai.com.
Without limiting the foregoing, Oluri makes no warranty that:
(A) the Service will be uninterrupted, timely, secure, or error-free;
(B) Output will be accurate, reliable, current, or complete;
(C) any action performed by the Browser Agent will succeed, will not have unintended consequences, or will comply with the terms of any Third-Party Service;
(D) the Service will meet your requirements or expectations;
(E) defects in the Service will be corrected; or
(F) the Service will protect against all unauthorized access, data loss, or security incidents.
Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, some of the above disclaimers may not apply.
The limitations in this Section 18 apply even if a limited remedy fails of its essential purpose.
You acknowledge that the Fees reflect the allocation of risk set forth in these Terms, and that Oluri would not enter into these Terms without these limitations.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, Oluri's liability will be limited to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless Oluri, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law or third-party right; (e) any Task or purchase executed at your direction; (f) any Third-Party Service you authorize the Service to access; (g) any Personal Information of a third party you provide to the Service without adequate authority; or (h) any dispute between you and a third party. Oluri will have the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with Oluri's defense.
The Service may be subject to United States export control laws and regulations, including the Export Administration Regulations. You agree to comply with all such laws and not to export, re-export, or transfer the Service to any prohibited country, entity, or person.
If you are a United States government end user, the Service is a "commercial item" and the government's rights are limited to those set forth in these Terms, consistent with Federal Acquisition Regulation 12.211 and 12.212.
Before initiating any formal dispute, you agree to attempt to resolve the dispute informally by contacting Oluri at legal@oluriai.com and providing a written description of the dispute and proposed resolution. The parties will attempt in good faith to resolve the dispute within sixty (60) days.
Except as provided in Sections 21.6 and 21.7, any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") that is not resolved informally shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules (or, for non-consumer Disputes, its Commercial Arbitration Rules), as modified by these Terms. The arbitration will be conducted by a single neutral arbitrator in Nashville, Tennessee, or, at your election, by telephone, video conference, or based solely on written submissions. The arbitrator will have exclusive authority to resolve any Dispute, including any claim that all or part of these Terms is unenforceable.
These Terms and any Dispute will be governed by the Federal Arbitration Act (with respect to arbitrability) and the laws of the State of Tennessee (with respect to all other matters), without regard to conflict-of-laws principles.
If the class action waiver in Section 21.4 is found unenforceable, then the entirety of Section 21 shall be null and void, and the parties agree that exclusive jurisdiction and venue for any Dispute shall lie in the state and federal courts located in Davidson County, Tennessee.
Either party may bring an individual action in small claims court in lieu of arbitration, provided the action remains in small claims court and proceeds on an individual, non-class basis.
Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights pending arbitration.
You may opt out of the arbitration and class-action waiver in Sections 21.2 and 21.4 by sending written notice to legal@oluriai.com within thirty (30) days of first accepting these Terms, stating your name, email address, and intent to opt out. Opting out will not affect any other provision of these Terms.
Any Dispute must be brought within one (1) year after the cause of action arose, or be forever barred, except where a longer period is required by applicable law.
For consumer arbitrations, Oluri will pay all filing, administration, and arbitrator fees to the extent required by the AAA Consumer Arbitration Rules. Each party bears its own attorneys' fees and costs, except as required by law or awarded by the arbitrator.
By providing your mobile telephone number to Oluri and accepting these Terms, you expressly consent to receive transactional and Service-related messages from Oluri to that number, including messages sent by automated means (including automatic telephone dialing systems and prerecorded or artificial voice as those terms are used in the Telephone Consumer Protection Act, 47 U.S.C. § 227, and its implementing regulations). Transactional messages include the entire substance of the Service — namely, Oluri's responses to your messages, confirmations of Tasks you authorize, account notices, payment receipts, security alerts, and similar communications necessary to provide the Service to you. Consent to receive transactional messages is required to use the Service and is not conditioned on any purchase other than the Subscription itself.
Oluri will not send marketing or promotional text messages to you (for example, advertisements of new features, cross-promotions, or referral offers) without your separate, prior express written consent obtained in compliance with the TCPA. Consent to receive marketing messages, if requested, will be optional, and you may decline without affecting your ability to use the Service. You may withdraw any such marketing consent at any time by replying STOP.
Message frequency varies based on your use of the Service. Standard message and data rates from your mobile carrier may apply. You may reply STOP to any Oluri message to stop non-essential messages, or HELP to receive help information. Transactional messages necessary to deliver the Service you have requested may continue after a STOP reply; if you wish to stop all messages, you must terminate your Account.
Messages delivered via iMessage are delivered by Apple, Inc. on a best-efforts basis. Failed or delayed delivery by Apple or carrier networks is not the responsibility of Oluri.
Email messages sent by Oluri to you, including marketing communications where you have opted in, comply with the CAN-SPAM Act, 15 U.S.C. §§ 7701 et seq. Marketing emails will contain a functional unsubscribe link, the valid physical postal address of Oluri, and accurate sender identification. You may opt out of marketing emails at any time by clicking the unsubscribe link or by emailing hi@oluriai.com.
The Service offers an optional location feature that, when enabled, allows Oluri to use your phone's location to provide more useful, time- and place-relevant responses (for example, ETA estimates, errand reminders that fire when you arrive, appointment timing, and place-specific routines). Location is off by default. You opt in by replying LOCATION ON (awareness only) or LOCATION FULL (awareness plus proactive surfaces) to any Oluri message, and by sharing your location with the Oluri number in Apple's Find My ("FindMy"). You may opt out at any time by replying LOCATION OFF.
When you enable the location feature, Oluri retrieves your shared location from FindMy via our messaging-infrastructure provider, Blooio (blooio.com), which exposes a location-sharing API for contacts who have shared their location with a given number in FindMy. Oluri does not run any background GPS service on your phone, does not access precise location through any other channel, and cannot retrieve your location if you have not separately shared it through FindMy. Apple, Inc. is not a sponsor of, affiliated with, or responsible for the location feature.
While you have the location feature enabled, Oluri pulls and stores: (a) coordinates (latitude, longitude, and timestamp) on an adaptive cadence ranging from approximately every three (3) minutes while you are in motion to approximately every twenty-five (25) minutes while you have been stationary for an extended period; (b) motion classification (stationary, walking, driving, in transit) derived locally from successive coordinate samples; and (c) places you confirm or explicitly name (for example, "home", "the gym", or "mom's"). Oluri does not collect a continuous movement track; sampling is interval-based.
Raw coordinate samples are retained for a maximum of thirty (30) days and are then automatically and irreversibly purged. This thirty-day limit is enforced architecturally and is not subject to override. Named places that you have confirmed (such as "home" or "the gym") are retained for the life of your Account so that future visits can carry their context. Replying LOCATION OFF wipes all coordinate samples, all named places, all episode anchors derived from location, and the location feature's poll state in a single transaction, after which the feature is fully disabled. Audit records of consent events (opt-in, opt-out, version reprompts) are retained as required for compliance with applicable law.
Location data is Processed solely to: (a) generate context-relevant responses when you ask a location-relevant question; (b) trigger time- and place-appropriate proactive surfaces when you have selected the LOCATION FULL setting and an annoyance budget has not been exceeded; (c) bind moments you flag as significant ("Episodes") to the place at which they occurred, so that future visits can carry the correct context; (d) reduce polling frequency when other on-premise signals confirm your presence; and (e) provide aggregated, de-identified diagnostics to the Service operator necessary to operate, secure, and improve the location feature. Location data is not used for advertising, retargeting, profiling for third parties, or any purpose unrelated to providing the Service to you.
Oluri does not sell, lease, rent, or otherwise share location data with advertisers, data brokers, marketing partners, or any other third party. Location data is processed only on infrastructure owned and operated by Oluri in Nashville, Tennessee, and by Blooio as a data processor strictly to the extent necessary to deliver location data to the Service. Oluri does not transfer location data to any other jurisdiction or any other recipient absent your express direction or a lawful, narrowly scoped legal process.
The Service tags certain place categories as "sensitive" (including but not limited to hospital emergency rooms, hospital campuses, late-night pharmacies, methadone clinics, and certain other categories the Service may add from time to time). When you are detected at a sensitive place, the Service applies a quieter mode automatically: no proactive location-triggered messages are sent; responses default to a gentler register; and certain place-based features are paused. The Service will not initiate any emergency escalation (including but not limited to contacting 988, 911, or any third-party crisis service) based on your location alone. Crisis escalation, where it occurs, is triggered solely by the content of your messages.
When you flag a moment as significant ("anchor") and the Service detects that the moment falls within a sensitive emotional category (grief, loss, medical, crisis, or sacred), the Service automatically enters a hands-off mode for seven (7) days from the triggering moment. During hands-off mode, the location feature continues to record pings while opted in, but suppresses all proactive surfaces and softens responses associated with the relevant place. You may end hands-off mode early by replying LOCATION RESET.
If you, your family members, or other persons share location with Oluri's number through FindMy, Oluri may use those shared locations only to inform interactions with the account that received the share. Oluri will not broadcast another person's location through your account to any third party and will not surface location data attributed to a third party in any account other than your own. Locations inferred about third parties from the content of your messages (for example, when you mention being at someone else's home) are not cross-surfaced to other accounts and are wiped on your opt-out.
The location feature supports four disposition levels: (a) off — not opted in; no collection, no use; (b) awareness only — location is included as context for questions you ask but no proactive surfaces are generated; (c) full — awareness plus proactive surfaces, subject to an annoyance budget designed to limit the number of unsolicited surfaces per week; and (d) hands-off active — a temporary, system-set state described in Section 23.8. You may change between levels at any time by replying with the corresponding LOCATION command.
You may inspect the locations Oluri has stored about you, the named places it has bound to your Account, the consent events recorded for the location feature, and the proactive surfaces generated as a result of location through your Account interface. To obtain a copy of your location data in a portable format, or to delete any specific named place without disabling the feature entirely, contact privacy@oluriai.com.
Because raw coordinate samples are purged at thirty (30) days, Oluri cannot produce coordinate history beyond the rolling thirty-day window. Named places and episode anchors are subject to lawful process; Oluri will respond only to properly issued, narrowly scoped, jurisdictionally appropriate requests, and will notify you in advance of any disclosure to the maximum extent permitted by applicable law.
These Terms, together with the Privacy Policy and any additional terms you accept in connection with a specific feature, constitute the entire agreement between you and Oluri regarding the Service and supersede any prior or contemporaneous agreements.
We may amend these Terms at any time. If we make material amendments, we will provide notice through the Service, by email, or by other reasonable means at least fourteen (14) days before the amendments take effect. Continued use of the Service after the effective date of an amendment constitutes acceptance. If you do not agree to an amendment, you must discontinue use of the Service and may terminate your Account.
No failure or delay by Oluri in exercising any right under these Terms shall operate as a waiver of that right.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid or unenforceable provision will be replaced by a valid and enforceable provision that most closely reflects the original intent.
You may not assign or transfer these Terms or your Account without Oluri's prior written consent. Any purported assignment in violation of this section is void. Oluri may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
Oluri will not be liable for any delay or failure to perform arising from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, internet or telecommunications failures, pandemic, governmental action, cyber-attacks, or failure of Third-Party Services.
Oluri may provide notices to you by email to the address associated with your Account, by SMS or iMessage to the number associated with your Account, by in-Service notification, or by posting on the Website. You may provide notices to Oluri at legal@oluriai.com or by mail to Oluri AI LLC, 370 Mallory Station Road, Suite 503, Franklin, Tennessee 37067. Notices are deemed received upon transmission when sent by email or in-Service notification, and three (3) business days after mailing for physical mail.
These Terms do not create a partnership, joint venture, employment, or agency relationship between you and Oluri, except as expressly provided in Section 7.2 with respect to specific Browser-Executed Purchases.
There are no third-party beneficiaries to these Terms except as expressly provided (including Apple, Inc. with respect to Section 12.4).
These Terms are in English. Any translation is provided for convenience only, and the English version controls.
Section headings are for convenience only and do not affect interpretation.
The words "include," "includes," and "including" are deemed to be followed by "without limitation." References to statutes or regulations include their successors and amendments. "Days" means calendar days unless otherwise specified.
You consent to receive communications from Oluri in electronic form, and you agree that electronic communications satisfy any legal requirement that communications be in writing. You consent to the use of electronic signatures and records in connection with these Terms and all transactions with Oluri.
Nothing in these Terms limits any warranty, right, or remedy you may have against the seller of a product you purchase through the Browser Agent.
Oluri AI LLC
370 Mallory Station Road, Suite 503
Franklin, Tennessee 37067, United States
General and support: hi@oluriai.com
Privacy and data rights: privacy@oluriai.com
Legal and dispute resolution: legal@oluriai.com
DMCA notifications: legal@oluriai.com
Website: oluriai.com